Retail magic.
Brightpearl's multichannel retail software is perfect for small businesses. See how Lahloo Tea use it to manage their online, wholesale and retail stores.
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Multichannel Retail Software
Be wherever you need to be with Brightpearl Multichannel Selling. Brightpearl's multichannel retail software integrates your back end processes for stock control, CRM, invoicing and accounting across multiple sales channels.
Recent research denotes the most successful retailers are those that pursue a multichannel strategy. At the same time, according to Gartner, those executing on a cross-channel strategy will find it challenging, as retailers continue to struggle with unconnected business processes and different software applications.
Step in Brightpearl! Brightpearl multichannel retail software helps simplify and automate the way retailers and wholesalers run their businesses, freeing up important time for strategic initiatives and revenue generation. Brightpearl enables retailers and wholesalers to sync online and offline sales channels with back end business processes - including easy inventory control, sales management, accounting, order processing, CRM, purchase order management and customer service helpdesk.
Whether you are already selling across multiple sales channels or looking to expand your reach into new sales channels, Brightpearl's multichannel retail software can help save valuable time, make you more money and enjoy happier customers. Here’s how:
Save time
- Less Mistakes - Avoid multiple data entry points and subsequent risk of mistakes
- Only Sell What you can Deliver - Reduce the risk of selling items not in stock by synchronising stock across sales channels
- Increase Efficiency - Streamline order management processes and automatically update accounting records
Make Money
- Add New Revenue Streams - Access new sales channels which previously seemed too complex to tackle
- Upsell Opportunities - Instant access to customer data for running marketing campaigns
- Less Staff Required - Scale your business without scaling your headcount through business automation
Happier Customers
- Improve Customer Experience - Make fewer mistakes and fulfil orders quickly leading to happier customers and more sales
- Less Negative Feedback - Fewer mistakes means less negative feedback
- Sell More - Happy customers are more likely to buy again and provide great feedback
Multichannel offerings
Multichannel offerings
Brightpearl's multichannel retail software helps you be wherever you need to be, whether that's online, offline or both.
It can be complex for businesses to manage data across multiple sales channels resulting in missed sales and opportunities. Our integrated approach eliminates that complexity to provide a single view of customers, inventory, prices and sales performance, consolidating multiple sales channels into one flexible but powerful system.
The sales channels available from Brightpearl include Ecommerce for webstores and marketplaces and EPOS for instore.
Brightpearl Ecommerce
Brightpearl Ecommerce
Ecommerce is no longer a one stop shop of selling via your own website, with over half of retail traffic going to 3 major marketplaces (eBay, Amazon & Alibaba) it is clear that these are significant sales channels and revenue streams open to retailers and wholesalers.
Brightpearl Ecommerce has recently been strengthened with the addition of eBay marketplace and Magento platforms. Find out more about Brightpearl Ecommerce.
Brightpearl Point of Sale
Brightpearl Point of Sale
For instore retailers the Brightpearl EPOS solution offers much more than just taking payments at the till. Whether you have one store or several, Brightpearl EPOS offers many benefits including access to accurate stock levels, the ability to apply discounts and coupons, instant access to stock availability and delivery, ability to park sales at the till - all synced across any online sales channels so you can ensure a seamless instore experience for your customers.
EPOS works for both Macs and PCs and is online, which means you don't need to install any software; everything runs in an internet browser. All you need is a receipt printer and (optionally) a barcode scanner and cash drawer.
Find out more about Brightpearl Point of Sale
