Brightpearl’s wholesale distribution software is a powerful end-to-end business system to help you run your wholesale distribution business efficiently. It's packed full of features to help you work with thousands of products, multiple currencies, stock levels and customers, as well as all your accounting and bookkeeping.
Customer price lists and pricing groups
It's quite likely that your wholesale distribution business will have a number of price bands, and you may also sell at RRP to the end user for some items. A typical set of price lists might be;
- Cost (US Dollar)
- Cost (GB Pound)
- Wholesale
- Retail/RRP
The pricing engine in our wholesale distribution software will let you have as many price lists as possible. You can assign customers to a price list so that all their orders are priced automatically with no need to manual lookups.
If you sell only certain products to certain customers, the pricing engine will let you restrict visibility to certain customers, so that you never sell the wrong thing to the wrong person.
Read more about price lists
Supplier price lists and pricing groups
In the same fashion, you can manage multiple supplier price lists with our wholesale distribution software; so if you purchase the same item from different suppliers for example, all your pricing can be in the system to drop straight into Purchase orders. The system also lets you use a price list specific SKU (product code) - which means that you can search by supplier code in your system, whilst showing your own code on customer invoices. Supplier purchase orders are sent with the supplier code to help reduce errors.
Purchase Order Management
When you’re running a wholesale distribution business it's really important to keep tight control over what you've asked your suppliers to send to you. Using Brightpearl’s wholesale distribution software you can track the status of Purchase orders, work with multiple currencies, receive stock in multiple shipments, print barcodes and of course reconcile Purchase Orders against Purchase Invoices from the supplier.
Read more about Purchase Orders
Product management, stock and inventory control
Brightpearl’s wholesale distribution software supports stock control across multiple warehouses.
B2B web portal
How often are your customers chasing for invoice reprints, statements and stock information? How much time does this take away from your sales efforts? Brightpearl’s wholesale distribution software allows your customers to access their information online so that you and your team don't need to get distracted.
Watch the web portal video
Online sales
The powerful Brightpearl ecommerce engine fully supports the price lists and price groups, so you can let your trade and wholesale customers purchase online via your website at their own prices, seeing only the products that they are supposed to see. Again, this frees up your staff to get on with customer service, sales and operations, which in turn allows you to handle a far larger sales volume with the same number of employees.
- Multiple price list website
- Price groups
- Products restricted to customer groups if required
- "On account" payment method that checks the customer's current balance and limit
- Stock level visibility for customers
Run exceptional customer service
Brightpearl’s wholesale distribution software has a helpdesk module so you can stay 100% in control of customer service and support issues. Either you or your customers can raise issues that are then assigned to a member of staff to track until satisfactory closure. Of course everyone is kept up to date automatically by email and SMS to ensure that customers are kept happy throughout.
Watch the helpdesk overview video
Contact management and CRM
Brightpearl's wholesale distribution software has contact management features that mean you can keep a centralised, shared data set that all your staff can refer to. It's the same database that runs your sales processing, website, and accounting, which means that it's always up to date, and always backed up daily.
Data import from trade shows
The powerful import tools in Brightpearl’s wholesale distribution software allow you to drop a spreadsheet straight into the system, populating all the fields you need to hand over to your sales team to chase down leads. The contact pipeline management means you can see exactly how your leads are progressing towards becoming a customer.
Lead capture
You can add smartforms to an existing website in order to create leads straight in the CRM - for new customers wanting to "request a quote" or download a whitepaper you may have written; the contact goes into the same database as the rest of your business, seamlessly and automatically.
Watch a video about smartforms (here we add one to a Weebly website; it could be any website at all)
Postcode lookups
Your wholesale distribution business can save time and reduce mis-ships and non deliveries by using Postcode lookups: Watch a video about postcode lookups
Handle returns
The order processing system in Brightpearl’s wholesale distribution software allows you to keep on top of returns and credits, both from your customers and to your suppliers.
Remote access
You may have reps on the road; they can now access their contact database, their sales, quotes and orders, as well as stock levels and future deliveries coming up. Since Brightpearl’s wholesale distribution software is online, they can even log in to your system from the retailer's computer and place orders with them during a rep visit, leaving them to move directly onto the next retailer and work very efficiently.
Sales reporting
If you want to see the total value of sales for certain staff or certain territories, it's easy to pull up a report with a few clicks. You can then use this sales report to handle commissions, bonuses or management.
Bookkeeping and Management accounting
To top it all off, Brightpearl’s wholesale distribution software includes a complete accounting module, which of course runs off the same product, contact and order database as the rest of the business, so there's a huge amount of work that's done for you. From bank transactions all the way through to Profit and Loss, Trial balance and Balance sheet, all in one place.
Want to know more?
You can try Brightpearl's wholesale distribution software for free; set up your own trial account now. No credit card needed, nothing to download; get started in minutes! Get started here
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